This is the task, start to finish. For what every button and tab on the page does, see Payroll Hub — this page is the walkthrough, that one is the reference.
Where to start — Payroll & Billing → Payroll Hub. The progress strip across the top is the list below. It lights up as you go, the highlighted step is the one you're on, and clicking any step jumps straight to it.
Before you start — check the pay cycle selector at the top is showing the period you mean to pay. Everything on the page is scoped to it.
The cycle, start to finish
- Timesheets submitted (crew) — crews enter their own days. The count sits under Awaiting Approval.
- Approvals complete (supervisors) — supervisors sign off in Team Approvals. This step won't tick while anything is still Submitted.
- Pay setup resolved (you) — everyone with hours needs a pay level. Missing ones show under Exceptions.
- Pay runs built (you) — click Build Pay Run. It sweeps up every approved timesheet in the cycle that isn't already attached to one.
- Runs reviewed (you) — open the run and read it line by line. Travel and nights away are confirmed here.
- Runs finalized (you) — Finalize Pay Run locks the figures. Unfinalise Pay Run exists if you need them back.
- Exports complete (you) — Approve for Export, then download the file for your payroll software.
Finding one person's timesheet
Two places, and they answer different questions.
| Where | Scope | Use it for |
|---|---|---|
| Payroll Hub → Timesheets tab | the selected cycle only | What's holding this run up? |
| Payroll & Billing → Timesheets | full history, all filters | Find me that timesheet |
The standalone Timesheets page has one-click tabs for Not in a pay run and Flagged, so you don't set the same filters every week.
Search takes the name you actually use. Typing Milly finds Amelia Lucre — you don't need the full name off their employee file. The Employee filter lists the short names too.
Reading the hours on a timesheet
Click View on any row. The Hour Buckets panel splits the day by what each hour is paid at. Every hour worked lands in exactly one bucket, and the buckets always add up to the total hours.
| Bucket | Typical rate | When it fills |
|---|---|---|
| Ordinary | 1.0x | Standard hours on a weekday |
| OT 1.5x | 1.5x | Past the ordinary cap on a weekday |
| OT 2.0x | 2.0x | Past the time-and-a-half cap |
| Saturday | 1.5x | Saturday work, up to the tier set on the pay level |
| Sunday | 2.0x | Any Sunday work |
| Public Holiday | 2.5x | Any hours on a gazetted holiday |
| Night OT | varies | Overtime on a night shift |
| Onsite | — | Total hours on site. Not a pay rate — a coverage figure |
Rates come from the employee's pay level, so check there if your workspace differs.
A Saturday reads across two buckets. Seven hours on a Saturday shows as 2.00 under Saturday and 5.00 under OT 2.0x — the first two hours at time-and-a-half, the rest at double time. That is the shift priced correctly, not a split that has gone wrong.
Below the buckets, Travel & Allowances shows how the person got to site, what they claimed, and any note they left. If payroll has changed someone's travel answer, it is badged payroll override with the reason recorded.
When the Hub says blocked
A red panel means the cycle can't go to payroll yet. Resolve blockers takes you to the list.
- No pay level — someone worked without one, so no rate, template or allowance can resolve. Assign a level, or set them excluded from payroll if they're paid outside this system.
- Unconfirmed nights away — a distant job needs travel-in and travel-out dates before the nightly allowance can be priced. Confirm them in the run's travel review.
- Unmapped export category — a pay item your payroll software won't recognise. Fix it in payroll settings before exporting.
Blockers can't be acknowledged past. Unlike warnings, they stop the finalise, and that is deliberate: each one means somebody would be paid the wrong amount.
Flagged is not blocked. A flag means worth a look — a Sunday, a day over twelve hours, or a work entry with no project against it. Review it and carry on.
Connected pages
- Payroll Hub — the full reference for the page, its permissions and every action
- Team Approvals — where supervisors sign timesheets off
- Subcontractors — subbie work logs and RCTIs, which are paid separately